Frequently Asked Questions
How do I redeem a bean card?
♥ Peel off the bean sticker that is on most of our sticker sheets and place them on the shaded circles of our journaling cards (included with every order.) 21 beans are required for completion.
♥ Date the bean card in the space given when complete.
♥ Place an order and in the "notes to seller" box, be sure to let us know that you have a bean card to redeem.
♥ Snap a picture and send it to email@example.com with your order number ASAP
*note* Pictures must be sent ASAP! If by the time we process your order and we cannot find a picture on file, we unfortunately will not be able to include the sampler with your order.
I ordered more than 21 sheets! where can I get extra bean cards?
Should I order on Etsy or your website?
Both platforms are awesome and I'm sure you will have a great experience shopping on either sites! However, there are some key differences which may help you decide:
♥ All items are cheaper on the website as we are charged with less seller fees.
♥ We have a "Potato Points" rewards system which rewards you for every dollar spent. The accumulated points can later be redeemed for shop credit!
♥ Your purchases from all different stores will be saved on one platform.
♥ You can use Ebates for earning points
Where can I track my order?
Tracking is not provided with standard shipping. Tracking can be purchased at checkout or, you can inquire through email for a quote.
For purchased tracking, the number is given on your order status page.
Can you do a custom order?
Thank you for your interest! Unfortunately, as a full-time student, I am always swamped with my school work and existing shop duties. If you have a design request, I would be happy to hear your ideas and add them to my request list for future reference!
What are your processing times?
All orders will be shipped within 1-10 business days unless otherwise advertised. The processing time is extended for promotions and holidays. Feel free to email firstname.lastname@example.org if you would like the most up-to-date estimate!
Do you have active coupon codes?
Yes! the universal one is POTATOPACK for 10% of $10 USD
There will be separate coupon codes for sales so definitely follow my social media for real-time updates!
Can I cancel/modify my order?
Packing slips and packaging are printed as orders come in so unfortunately, we are unable to cancel orders.
If an inputted address is incorrect, email us ASAP with your order number at email@example.com I CANNOT guarantee that we will be able to fix the address in time so please double check before checking out.