Preorder updates

currently processing order: 197602

*note* most UK/EU orders are processed separately in batches

Here you can find all of the information and updates regarding your preorder!
Note that there is a given 1.5-3 month processing time on preorders.

Second update as of September 1st: Wow, literally after my update this morning, the pencil pouches arrived! We will be getting organized to ship the rest of the preorders shortly!!!

Update as of September 1st: Thank you so much for waiting all this time! Despite the quoted processing time, we typically try to ship things out much earlier than the deadline of 3 months. However, our pencil pouch shipment was stuck in customs at the border for weeks instead of the typical 1-3 days. After weeks of no updates on my end, the boxes finally started moving again so we should be receiving them very shortly. Thank you again for your patience!
June 15th - June 20th (done)
Until June 20th 11:59pm PT, customers can preorder any of the 7 washi tapes, 4 stamp sets, and 2 pencil pouches without limits!
June 21st - June 22nd (done)
Helen will pull all of the consolidated numbers from the preorder, double check, triple check, quadruple check, then send-off the numbers for manufacturing.
June 23rd - August 15th (done)
Products go into production. Sometimes we get sneak peeks from our manufacturers so be sure to stay tuned on social media for progress photos!
August 16th - August 31st (done)
Production wraps up and the items are sent to the TCMC office. Our team will take a few days to ensure we receive the correct quantity of items, quality check, and get organized for packing!
September 1st - TBD
Your orders are now being packaged! We process orders chronologically meaning the first order placed at June 15th noon PT exactly will get their shipping notice first. If you requested for an address follow-up or address change, we will also be contacting you during this time!

July 18th: Orders containing only the PRIDE fundraiser vinyls shipped!
TBD
You receive your product. Hopefully it brings a smile to your face! Be sure to let me know what you think :)

common questions

feel free to email us using thecoffeemonsterzco@gmail.com if you have further concerns!

what if i need to change my address?

No worries! We know that a lot can happen in 1.5 - 3 months. If you have any suspicion that you will be moving soon, please email us with your order number and situation. We will make a note to contact you before shipment for the most appropriate address to use! If you made an error with your address, also contact us with the correction and we will try our best to fix it up asap before shipment!

can I order stickers and have you ship it with my preorder?

Under normal circumstances, we are happy to combine your orders so you can save a little shipping (please email us)! However for sale events and preorders, we unfortunately cannot combine orders.

how long will it take for my preorder to ship?

The given processing time of preorders is 1.5 - 3 months. Since we package orders chronologically, the amount of time you wait heavily depends on when you ordered (i.e. orders placed June 15th will go out first). We will also add an order number counter to our website when we start packaging so you can better gauge how much longer you'll have to wait!

can I redeem bean cards with my preorder?

Yes you absolutely can! If you fill-up any bean cards while we wait for the preorders, you can email thecoffeemonsterzco@gmail.com with the picture(s) and order number as usual.

how can I track my order?

Firstly check to see if the shipping option you selected includes tracking! You can check your email receipt or account history to see the shipping option selected.

If your order includes tracking, you will receive a shipment email with a button to track your order. Alternatively, you can find the tracking number in your account history.

Unfortunately if the untracked shipping option was selected for your order, we will not have a way to track your order for you.

how will my products come packaged?

For most preorder packages, items will be put in a white bubble mailer. Larger orders may come in a box, and smaller orders may come in a kraft envelope. Products are protected by our standard cellophane bag.

Every order will receive our June freebie sticker sampler and a journaling card that we designed just for all of the preorders!