2025 Subscription Information
Posted by Helen Wang on
Wow, another year in the books! 2024 was my second year running our subscription, and just like the first, it has taught me a lot. Thank you from the bottom of my heart for your support and enthusiasm for my designs! With that being said, let's get into the details.
I have decided to roll-out the information in two batches to avoid a complete overwhelm of information. For this reason, a few sections are currently redacted. The redacted information will be updated about a week from this initial post.
0. Table of contents
- Introduction
- To Be Published
- To Be Published
- To Be Published
- The Four Themes
- The Schedule
- Common Questions
1. Introduction
This stationery subscription operates on a quarterly basis, meaning you will receive a delivery every 3 months. In other words, 4 deliveries a year.
Each quarter has a theme (section 5) and the bundle contents revolve around that theme. Though, not every item is necessarily directly related to the theme.
The intention of this subscription is to give customers something to look forward to throughout the year and for customers to have the chance to enjoy the products before the next bundle arrives!
2. To Be Published
Blah
3. To Be Published
Blah
4. To Be Published
Blah
5. The Four Themes
It took me a lot of back and forth to settle on these four themes. I need a theme that most customers would like, but it can't be something generic or boring. I need some themes that are more "functional", but also some fun decorative ones, and something in between. I need a balance between pastel colours, bold colours, a little bit of girliness, but not too girly, some neutrals, darks, lights, flight, might, kite, satellite. I also need to actually like the theme myself, or else I will not be passionate about working on the designs, and consequently it will not be my best work.
With that being said, I finally set my mind on these four and I hope that you are excited for them! While subscriptions can be cancelled freely (section 6), it's nice to know what to expect. The bundles will follow the previews pretty closely, but there may be slight changes when it comes time for me to design the items. My artistic tastes may change during the year.
6. The Schedule
There is a change to the sequence of events for 2025! It's unideal to change the schedule every year, but again, I have learned so much in 2024 and I believe this tweak will make the subscription run smoother.
The main change is that the enrolment for new customers will be during the second month of the quarter. This makes it so that there is less wait time between the payment date and shipping date for all customers, and all products will be revealed before the new slots open.
New slot openings are at noon PT on the indicated days. There will also be a countdown on the website to help with timezone conversion.
7. Common Questions
Can I cancel or skip my subscription?
Yes. You can do so directly in the subscription portal, or email us for assistance. The deadline to cancel or skip is before you are charged (section 6).
Cancel or skip Q1 before January 30th
Cancel or skip Q2 before April 29th
Cancel or skip Q3 before July 30th
Cancel or skip Q4 before October 30th
As shown by the schedule, the bundle contents will be revealed prior to any charges. It is not permissible for a new subscriber to purchase a slot, then request to skip the same bundle as a way to hold the slot for future quarters.
What if I need to change my address?
Address change requests must be emailed. Changing the default address on your website account does not change the address for the already purchased subscription.
Please email prior to the renewal dates! We may be able to change your address after the charge if the bundle has not been shipped, however we process subscriptions in large batches quite quickly, so address changes are not guaranteed if requested past the deadline.
Can I purchase a subscription with other items in the store?
No. Subscriptions must be purchased alone.
Redacted Question.
Redacted answer.
Redacted Question.
Redacted answer.
Are slots limited?
Yes, slots are limited.
Subscription bundles are prepared months in advance and we are unable to readily add more slots. We are still a small family-run business and we have physical limits for what we can handle.
Historially, there has been a great variance in how long it took for slots to sell out and there is also variance among the popularity of the different tiers. Some slots have taken a few minutes to sell out, while other times slots have lasted over a day. As we have only had 8 past enrolments, data is still quite limited and I am careful not to provide any false expectations.
What I will be transparent about is we will be adding over 500 new slots for Q1 2025. This is in addition to all of the susbcribers we have currently.
I am a current subscriber. Do I need to sign-up again for 2025?
No, subscriptions keep going unless cancelled or skipped.
Comments
Hopeful new subscriber here…what time EST will the Feb 1 new slots open?
How do I sign up? And when can I?
Same question as Pamela. If I enroll on Feb. 1, am I set for the year? I want all the things.
Hi,
Is there a time when new enrollment opens? For example, if Q1 enrollment opens on February 1st, will that be at 12 PM PST, 3 PM EST, etc.?
Hi, I have a question. My main goal is to get the Pen Pals sub. I currently am subscribed to Washi wizard and snail mail. My question is since we get billed before the sub enrollment and by some miracle I can secure my pen pals sub, will there be time to cancel my other 2 subs so other people can have them or will I have to get all 3 and wait til Q2 to cancel?
I do not want to be greedy and have 3 subs when I mainly just want pen pals. I just got the other 2 subs because pen pals sold out too quickly and it was pulled from my cart while I was checking out 😔.
Thanks,
Renee Grohnke
Hi how can I just get Q2? I’m a newbie sorry if this question has been answered. ♥️
How do I sign up for this?
How do I sign up for subscription?
I love your redacted bits. I’m curious now! Have a great week!
Hello, I’m new to the monthly subscription. So bear with me! I just have to sign up for new enrollment Feb 1 and then I will be charged for the following quarter for the following months? Do I have to enroll each quarter for the subscription? I really want to join the subscription for the new year! Thanks!