Potato Points FAQ
Please email us if you have further questions!
We will get back to you within 1-2 business days :)
βοΈ thecoffeemonsterzco@gmail.com
Yes, but there are several asterisks.
- Customers may use a maximum of 5 codes for 1 order. This is Shopify's built-in limit.
- Customers may use only 1 sale code or 1 shop credit code for an order. This means customers are not able to get 10% off, while also applying a $10 off code for the same order
- The $5, $10, $15, and $25 shop credit codes redeemed after our updated program, can be used in conjunction with redeeming freebies.
- The $5, $10, and $25 shop credit codes redeemed prior to our updated program, cannot be used in conjunction with redeeming freebies, due to settings we can't edit. If you have a shop credit code from before March 1 and you would like to use that with a free product code, please send us an email so we can make you a new code!
- Gift cards are treated as a payment method and not a coupon, so it does not count towards the "5 codes maximum" rule.
There isn't a set schedule, but just to throw a number out there, customers can expect the freebies to be available for at least 3 months (but likely longer). If I am ready to retire a freebie, there will be a banner on the product as a warning.
The exciting part about the new points program is that I have much more flexibility in terms of offering new freebie rewards and different types of freebies! If I get a random creative idea for a freebie, I can just add it to the Potato CafΓ© without needing to make announcements and such π After we get comfortable with this program, I have some fun ideas for special stationery items as higher tier rewards!
Unfortunately not. The bean card program is ending due to my need to reduce some workload. I wish to end the program cleanlyβI'm so sorry π
- Log in to our website.
- Click the grey potato points widget on the bottom right of your screen.
- Underneath the points balance, click "Your rewards".
- You should get a list of your unused rewards and a list of your previously used rewards.
- Click one of your unused rewards and copy the coupon code!
The points and coupons do not expire! You can take your time accumulating points and there is no rush in using the redeemed rewards either.