Shop Policies

Thank you so much for placing an order! If you have any questions or concerns regarding your product, please email customer service at thecoffeemonsterzco@gmail.com and Helen will get back to you within 1-2 business days. Please include your order number and any images of the issue if applicable.

  • Due to the handmade nature of the products, all orders are final sale. We do not accept returns nor exchanges.
  • No cancellations or modifications after order confirmation and payment confirmation.
  • Any coupon codes must be applied prior to payment. We are not able to apply coupon codes after an order has been confirmed.
  • Reproductions of my products, or reproductions using my artwork are strictly prohibited.